Manage Properties That Is Customer-Service Focused with Andrew Rosenberg

Oct 26, 2022

This is part 2 of my conversation with Andrew Rosenberg. Andrew Rosenberg, from Honolulu, Hawaii.  Married with a teenage son. Fourth Generation Entrepreneur, and works in Family Business with his father. 10+ years as a real estate investor. Making the transition from SFH to Multifamily Syndications. Purely passive Limited Partner investors. 3,000+ units and exceeding a dozen Syndication deals. Founder of the CRE SPOTLIGHT, a short content educational CRE production using captioned audio.  Co-Host with Christina Stevens of SIMPLY SUNDAYS, a monthly CRE Zoom Networking Meetup.

 

In this episode, Andrew stresses the importance of quality over quantity when it comes to properties, and how being close to properties makes it easier for landlords to manage them. He explains that if the property is something that the couple does not have an interest in, then they can buy their own property that they are looking at because it allows them to be there when they need to be. To learn more about Andrew and his work, listeners can visit his LinkedIn!

 

[00:01 - 05:26] Manage Properties That Is Customer-Service Focused

 

• Andrew shares the many tax advantages of investing in real estate

• Real estate is a business like any other, and you can still have a customer service focus when managing properties

 

 

[05:27 - 21:18] Delegate And Execute An Effective Business Plan  

• People can tell when you’ve cut corners
• Value is not just about the price you’re asking for a property, but also about what you’re doing to make it worth the buyer’s while
• The key to success for a property investor is to execute the business plan
• You want to delegate away things that don’t interest you
• The benefits of being an investor in a business with a backflow of money

 

[21:19 - 30:52] Closing Segment

• Andrew shares that the key to success for an investor in a backflow situation is to be prepared for any potential problems and be honest with the business owner about what risks are involved  
• To learn more about Andrew, listeners can visit his LinkedIn!

 

Tweetable Quotes:

“It's a very simple metric, it's called “Return on Aggravation”, and it's a very subjective scale, but to get me to want to do more work, I better get a lot of return.”  – Andrew Rosenberg

 

“You provide the value and you provide the experience people want, people will pay the money.” – Andrew Rosenberg

 

Connect with Andrew through his: 

LinkedIn: Andrew Rosenberg

Website: CRE Spotlight

Podcast: Simply Sundays

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Connect with Lorren Capital, LLC. for syndicated multifamily investments, https://lorrencapital.com/.

To learn more about me, visit my LinkedIn profile, and connect with me.