Mar 5, 2021
“There are some really unique
things out there you never think you’d be able to pull off, but
you’ll be surprised what you can actually pull off.”-
This episode is part 2 of my
conversation with Justin Nelson. He is the CEO and founder of
Sphere Rocket, a Virtual Assistant Company specializing in helping
Real Estate Agents get a Virtual Assistant and any business looking
for leverage.
Let’s jump right into this
episode and learn more about hiring and training Virtual
Assistants.
[00:01 - 10:35] Finding and Recruiting Virtual
Assistants
- Justin talks about how he recruits Virtual
Assistants.
-
- Using the instincts and intuition of his
recruiting team
- Backward numbers to go
through
- People use us to tap into the network rebuilt
because I'll find a way better Talent out of 2000
people
- 17000 application a month to find 20-30
people
- The key is to treat people
right
- He recruits specifically what his clients need
in their job profiles.
- Justin talks about the paying and upcharge
problem for most employers.
- Justin explains the service and charging model
in his company.
-
- Charging his customers each month for the first
three months
- Include the service of recruiting, coaching,
and training
- Replacement policy for employers
[10:36 - 16:20] Training The Virtual
Assistant
- Justin talks about all the unique tasks he
could handover to his VAs to manage.
- Building out a training library to line out the
tasks
-
- Upgraded zoom account and record his screen
all-day.
- Train his staffs to do any job that he usually
does through the recordings on his computer
- Find the ten most important things that you
don't want to do anymore, and just teach the VA to do that from the
start.
- Take the pressure off of paying so much every
month.
- Justin talks about his perspective on budgeting
and eliminating irrelevant spendings.
[16:21 - 27:48] Direct Sourcing Model
- Justin talks about the upsides of direct
sourcing.
-
- You know exactly how much that the VA is
getting.
- Giving the power to his clients to decide on
how much they want to pay their VAs
- The model shift for
protection
-
- Raising the upfront price and still allow
people for the long-term benefits of controlling their
VA.
- Added some service for extended replacement
guarantees
- Justin talks about the portals to pay the VAs
directly.
-
- Paypal, Xoom, Transferwise, and
Payoneer.
- Justin talks about his passion for VAs and real
estate.
- There are some unique things out there you
never think you’d be able to pull off but you’ll be surprised what
you can pull off.
- Justin talks about the things you can hire a VA
for.
-
- Watching their kids from the camera, elder
care, coordinate some services, etc.
- Grocery shop online and make sure it gets
delivered.
Tweetable Quotes:
“People use us to tap into the
network rebuilt because I'll find a way better Talent out of 2000
people.”- Justin Nelson.
“Find the 10 most important
things that you don't want to do anymore or ten things you're not
doing in your business so you need to be doing and just teach the
VA to do that from the start.”- Justin Nelson.
“There are some really unique
things out there you never think you’d be able to pull off, but
you’ll be surprised what you can actually pull off.”- Justin
Nelson.
You can connect with Justin
on Linkedin,or you can also visit his website at
https://www.sphererocket.com/.
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